Main support line
Dhaka and nearby users should call this number first; consultations start within 2 minutes for urgent questions
- Phone: +880 1000 000 000
- Hours: From 9am to 11pm daily
- Language: Bengali and English
fbaji Contact Number: Direct talk in 2 lines
This section lists the main phone number, international line type, and fast calling
International Connection
If calling from abroad, use this line; connection remains stable and callbacks are accepted
- Phone: +880 2000 000 000
- Callback: Request can be sent
- Response: within 1 business day
Phone support schedule
Call the four region-based arcades
| Region | Start | End | Note |
|---|---|---|---|
| Dhaka | 9:00 | 23:00 | The fastest answer |
| Chittagong | 9:30 | 22:30 | Good response to Nagad questions |
| Sylhet | 10:00 | 22:00 | bKash Callback Fast |
| Rajshahi | 10:00 | 21:30 | Rocket verification easy |
Calls work on low networks too; many 3G users resolve it by phone
fbaji Help: Two more ways outside phone
These channels are for quick questions, account verification, and fast updates
Help Center
fbaji Help page organizes 6.1M+ active users' common questions; finding the right answer among 792+ topics is easy
Three sections most useful for newcomers: Account, phone verification, and payment notes
View Help CenterWritten Contact
Use this path to submit detailed complaints or screenshots; usually a reply within 1 business day
Many Dhaka users text at night, then call back in morning
Send MessageWhy is fbaji Support different
Fast Response
Many questions are solved on the first call; case numbers are provided for complex issues
Secure Verification
During account verification, personal information is taken only in specific steps
Mobile-friendly
Phone-based calling, messaging, and help viewing is easier on small screens
Time-based Support
With a set schedule, who calls when is clear
bKash
Nagad
Rocket
Dhaka
Support's 4 numeric details
4.8 / 5
Average user rating: this number stays for clear phone support
59,315
Total reviews, questions, complaints, and resolution experiences are gathered here
99.1%
Uptime: contact pages are open most of time
2017
The launch year, thus policies and help routines now updated
Contact fbaji in 3 steps
1. Choose a number
First, choose the right line for your area. If Dhaka, call the main line.
2. Describe the issue
Account, phone verification or payment questions in one line.
3. Note down
Note case number, call time and next steps to make follow-up easier.
4. Wait
Most replies arrive the same day; complex cases take 1 day.
5. Location match
Call by local time and region to get through easily
Quick page link
These 3 pages are quite essential for work information.
fbaji Help Page
A good start for common questions and small issues.
Payment information
There are separate instructions about bKash, Nagad, and Rocket.
fbaji App
App usage and phone-friendly navigation are explained here.
Learn more about fbaji Support Support Page See more fbaji Login If needed, verify login information.